Delivering the best care for the best value with Peace of Mind

Now serving Lancaster County
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Frequently Asked Questions

FAQs

Q. What is home care and how does it differ from home healthcare?

A: Nowadays, “home care” used to describe non-medical care, such as companionship, housekeeping services, dementia care, and personal care assistance, etc., while “home healthcare” refers to skilled nursing care and other care such as speech, physical or occupational therapy.

Q. What kind of services do you provide?

A: Care With Love provides companionship care and personal care services. Our home care services are designed to provide assistance with those activities that elders need help with in order to be able to stay at home safely and with dignity. Our home care services may include fall prevention, medication, and fluids reminders, light housekeeping, grooming or bathing assistance, and running errands.
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Q. Do you provide services in assisted living facilities?

A:  Yes we do provide if it is allowed by the assisted living facilities or nursing home. Sometimes people discover that the assistance provided in an assisted living facility is not sufficient as in Homecare to enable them to remain independent because assisting living usually does not offer one to one service. In these cases, Care With Love provides a qualified caregiver to make this possible.

Q. How is Care With Love select caregivers?

A: We only hire the caregiver we would trust caring for a member of our own family. Every caregiver must be compassionate, love caring for elderly, reliable, knowledgeable, and most importantly, trustworthy. In addition to that, each caregiver is carefully screened and trained before caring for a client. Each must undergo a process including national and local criminal background checks, DMV, and personal and professional reference checks. All Care With Love are bonded, insured, and covered by Workers’ Compensation insurance for our clients’ peace-of-mind., 

Q. Why hire Care With Love?

A: We know you have many other options for in-home care service but we are committed to delivering the best care for the best value. As our slogan is “We deliver Peace of Mind”,

Whether you are looking for savings, compassionate, loving care for elderly, reliable, knowledgeable caregiver, and most importantly, trustworthy while maintains and meets your schedule requirements as soon as possible. Care With Love can provide all these services and you rest assure that your loved one is in good hands and you can enjoy your life and focus on your daily needs. Contact us for FREE NO-OBLIGATION CONSULTATION 

Q. How do I start home care services with Care With Love?

A: Call our toll-free 1-833-387-7536 or email us at info@carewithlove.us .We will have our professional staff come to your home for a FREE NO-OBLIGATION ASSESSMENT. We will then, at your direction, identify highly trained caregivers who have the skills, personality, and availability that matched your requirement to assist you.

Q. How much the home care services cost?

A: We are committed to delivering the best care for the best value. As our slogan is “We deliver Peace of Mind” our home care service is affordable more than you might think. Care With Love guarantee SAVINGS of $364 monthly based on 80 hours of service with Care With Love compared to other home care agencies. In addition to FREE NO-OBLIGATION ASSESSMENT and personalized care plan all at no extra cost. 

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Q. What if my caregiver called out for any reason?

A: Care with love has a team of energetic caregivers love to help and care for your loved one so that your care service will not be interrupted if someone gets sick or goes on vacation or called out for emergency situation. The Client Care Coordinator will arrange another caregiver and will contact you in advance of the change. The Client Care Coordinator will also introduce the interim caregiver to you and review your Plan of Care with the interim caregiver prior to service. Our goal is to ensure that we provide services are as expected. Your safety and security are a top priority.

Q. Can I change the schedule if I have appointments to keep?

A:  Sure, Schedule changes are easily accomplished with as little as one week notice. Our aim is to make the schedule very flexible to meet your needs. You come first. We will do everything possible to make sure the schedule you want is the schedule you get in a timely manner.

Q. Is there a written plan of care for each client? Is it modified and if so, how often?

A: Care with Love develops a personalized and completely confidential Plan of Care for each client in the FREE NO-OBLIGATION ASSESSMENT we offer. The purpose is to document the type of care services needed and when the client would like to initiate care. Once the client, and family members, agree on the Plan of Care, the office staff will use that information to match it with a caregiver who will be delivering the service, establish the schedule and agree to the monitoring and communication.

We review care plans with the client and family every six months but maybe more frequent based on needs or emergencies.